How to reset your Universe account password
If signed out of your Universe thermostat account Open the Universe thermostat app on your mobile device. Select “Forgot Password” at the bottom of the login page. Enter the email address used to create your account and press “OK”. Your will receive an email with a link to reset your password. Press “Reset Password” to […]
Trouble receiving your registration email
When to follow these steps If you have completed the registration process on your mobile device but have not received a registration email after 20 minutes. How to fix If you’ve completed the Wi-Fi and phone pairing steps but did not receive a registration email, the issue is often due to incorrect information entered during […]