Warning symbols on the Universe thermostat

Your Unilux HVAC fan coil or heat pump uses several sensors to ensure the unit is operating as intended. Should unusual operation occur, you may see one of several symbols on your thermostat. Please refer to this chart to diagnose your fan coil and proceed with next steps.
Drain Pan Indicator
Appears on thermostat display and Universe app when your fan coil’s drain pan is close to overflowing.

Your unit will stop operating until serviced to prevent flooding (fan will be forced OFF and all water valves closed).

Please contact your HVAC service provider.

Freeze Protection Sensor
Appears on thermostat display and Universe app when air entering the fan coil unit drops below 4°C/39°F.  Your fan coil will force hot water through the coil to prevent the hydronic coil from freezing.

Please contact your HVAC service provider to assess potential damage to your unit.

General Heat Pump Alert
All system warnings on heat pumps will show a red dot on the screen. An HVAC technician will need to diagnose the issue with your unit.

Please contact your HVAC service provider.

Drain Pan Indicator
Drain Pan Indicator
Appears on thermostat display and Universe app when your fan coil’s drain pan is close to overflowing.

Your unit will stop operating until serviced to prevent flooding (fan will be forced OFF and all water valves closed).

Please contact your HVAC service provider.

Freeze Protection Sensor
Freeze Protection Sensor
Appears on thermostat display and Universe app when air entering the fan coil unit drops below 4°C/39°F. Your fan coil will force hot water through the coil to prevent the hydronic coil from freezing.

Please contact your HVAC service provider to assess potential damage to your unit.

General Heat Pump Alert
General Heat Pump Alert
All system warnings on heat pumps will show a red dot on the screen. An HVAC technician will need to diagnose the issue with your unit.

Please contact your HVAC service provider.

Looking for additional support? Contact us:

info@uniluxvfcdirect.com

1 (905) 265-2418

3210 Lenworth Dr. Mississauga, ON L4X 2G3