Retrofit Heat Pump at 165 Legion Road N., Etobicoke
Our customer reached out to Unilux HVAC because his two heat pumps broke down at 165 Legion Road North in Etobicoke during the worst heat wave of the summer! With temperatures at 30°C outside, the lack of cooling in our customer’s suite made it incredibly uncomfortable to live in.
Our customer searched for options to get his heat pump replaced and got quotes from competitors. He saw our video in his elevator and reached out to our team to find out more. We were not surprised when this customer chose Unilux HVAC over the other options!
The customers at 165 Legion Road North liked Unilux HVAC’s whisper-quiet heat pump solutions over others. He liked that our Unilux heat pumps were manufactured by us – right down the street!
This customer was impressed by Unilux HVAC’s 5-point quality inspection on every heat pump we manufacture. He liked knowing that before our Unilux labels are put on any of our heat pump units, they pass all our diligent testing to meet our highest quality standards.
Another driving factor for this resident to choose Unilux HVAC was our team’s responsiveness and willingness to address his issues and prioritize his needs by quickly restoring his comfort in a heat wave! The customer also appreciated the universality of our Unilux HVAC unit because, in case of repairs, it meant our heat pumps could be serviced by anyone.
Our team went to the Etobicoke building for an inspection. Upon our investigation, we learned that the heat pumps in the building were fairly young. The original Whalen heat pump units were only 8 years old, but already failing! The original heat pumps were a 0.75 ton and 1 ton located in the customer’s primary bedroom and living room; both were not producing cold air… in plus 30°C weather.
The inspection confirmed that our Unilux HVAC universal chassis would be a perfect fit for the customer at 165 Legion Road North. Our Unilux HVAC team was able to complete the installation process in less than 36 hours after meeting our customer.
The customer’s home had a Roger Smart Home thermostat. Our team is very experienced in wiring our heat pumps to different brands of thermostats and this was no exception. Unilux HVAC heat pumps were very compatible operating with the Roger Smart Home thermostat systems.
Despite being in the worst heat wave of the summer, our team was responsive, efficient, and willing to get the job done fast to restore the resident’s home comfort. The customer was very appreciative of our highly skilled team who was able to address any concerns, answer all questions and educate the resident on his replacement heat pump unit.
With this expertise, the resident now has peace of mind knowing the Unilux HVAC team has the solutions he needs to breathe cleaner air and have peace of mind with our 2-year parts and labour warranty. If any part of his two new heat pumps needs repair, the resident will pay nothing to receive his repair!
Fill out our quick contact form and inform us about any failing or aging heat pump issues you have. We’ll get back to you right away with pricing and any follow-up questions. Our professional and skilled installers replace your heat pump with minimal impact to you and your suite. Enjoy living pleasantly in your suite like the residents of 165 Legion Road North with a reliable, quality heat pump that maximizes your comfort. Whisper-quiet comfort is only a click away!
