Report Unilux HVAC Thermostat App Down
Useful Links How to use your Universal Fan Coil thermostat Solve Another Issue Universal Fan Coil thermostat screen not waking up Trouble reading the Universal Fan Coil thermostat screen
Trouble accessing settings menu on Universal Fan Coil thermostat
How to access settings menu To enter the settings menu of your Universal Fan Coil thermostat, press and hold the [menu] button as highlighted below. You will know you have entered the settings menu when “P0” appears on the screen. Follow the user instructions to locate the setting you are trying to adjust. Useful Links How to […]
Universal Fan Coil Thermostat Screen Not Waking Up
Follow these steps when Your thermostat display is not waking up when prompted, or if the screen appears completely black. How to fix 1.Restart your thermostat: a. Power down the thermostat completely by turning off power to the thermostat at your circuit breaker. b. Wait at least 60 seconds to allow any residual power to discharge. […]
Trouble Reading the Universal Fan Coil Thermostat Screen
Follow these steps when Your thermostat LED screen is flickering, unresponsive, or not displaying correctly. How to fix 1.Restart your thermostat: a. Power down the thermostat completely by turning off power to the thermostat at your circuit breaker. b. Wait at least 60 seconds to allow any residual power to discharge. c. Restore power by turning the […]
How to reset your Unilux HVAC thermostat account password
If signed out of your Uniux HVAC thermostat account Open the Unilux HVAC thermostat app on your mobile device. Select “Forgot Password” at the bottom of the login page. 3. Enter the email address used to create your account and press “Send Code”. 4. Enter the verification code sent to your email address and create […]
Unilux HVAC Thermostat App Stuck “Connecting to Thermostat”
When to follow these steps If you have successfully followed the registration instructions, but your mobile app is frozen on the “Connecting to Thermostat” popup. How to fix Check Your Wi-Fi Network Type (2.4GHz Required) The Universal Fan Coil thermostat requires a 2.4GHz Wi-Fi network connection and will fail to connect if using a 5GHz or mixed […]
Not receiving a registration email
When to follow these steps If you have completed the registration process on your mobile device but have not received a registration email after 20 minutes. How to fix If you’ve completed the Wi-Fi and phone pairing steps but did not receive a registration email, the issue is often due to incorrect information entered during […]
Thermostat Not Generating Device ID or Device ID reads “00000”
When to follow these steps If your thermostat is not loading a Device ID after reaching the ADR screen in the advanced settings menu, or the Device ID reads “00000”. How to fix Ensure your thermostat is not already registered to another account. If your thermostat has the Wi-Fi indicator visible at the top […]
Understanding Error Codes
Your Unilux HVAC fan coil uses several sensors to ensure the unit is operating as intended. Should unusual operation occur, you may see one of several symbols on your thermostat. Please refer to this chart to diagnose your fan coil and proceed with next steps. E1 Error Code Appears on thermostat display if your […]
How to Use the Unilux HVAC Thermostat app
On this page: Navigating the App Changing Temperature Changing Operating Mode Setting a Schedule Video – How to Use the Unilux HVAC Thermostat App Navigating the App After opening the app, you will see a list of all your registered devices. Select the thermostat you would like to control. To learn how to register […]