{"id":11393,"date":"2025-06-29T18:52:21","date_gmt":"2025-06-29T18:52:21","guid":{"rendered":"https:\/\/uniluxhvac.com\/product_content\/how-to-reset-your-universe-account-password\/"},"modified":"2026-04-14T18:05:59","modified_gmt":"2026-04-14T18:05:59","slug":"comment-reinitialiser-le-mot-de-passe-de-votre-compte-universe-2","status":"publish","type":"product_content","link":"https:\/\/uniluxhvac.com\/fr\/product_content\/comment-reinitialiser-le-mot-de-passe-de-votre-compte-universe-2\/","title":{"rendered":"Comment r\u00e9initialiser le mot de passe de votre compte Universe"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"11393\" class=\"elementor elementor-11393 elementor-8477\" data-elementor-post-type=\"product_content\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee2821b e-flex e-con-boxed e-con e-parent\" data-id=\"ee2821b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9139cde e-con-full e-flex e-con e-child\" data-id=\"9139cde\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc93e75 elementor-widget elementor-widget-heading\" data-id=\"bc93e75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Si vous \u00eates d\u00e9connect\u00e9 de votre compte thermostat Universe<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4067fe2 elementor-widget elementor-widget-text-editor\" data-id=\"4067fe2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ouvrez l\u2019application <\/span><b>Universe Thermostat<\/b><span style=\"font-weight: 400;\"> sur votre appareil mobile.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">S\u00e9lectionnez <\/span><b>Forgot Password<\/b><span style=\"font-weight: 400;\"> au bas de la page de connexion.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Entrez l\u2019adresse courriel utilis\u00e9e pour cr\u00e9er votre compte, puis appuyez sur <\/span><b>OK<\/b><span style=\"font-weight: 400;\">.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Vous recevrez un courriel contenant un lien pour r\u00e9initialiser votre mot de passe.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Appuyez sur <\/span><b>Reset Password<\/b><span style=\"font-weight: 400;\"> pour enregistrer votre nouveau mot de passe.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Retournez \u00e0 la page d\u2019accueil et ouvrez une session dans votre compte.<\/span><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff96e8a elementor-widget elementor-widget-heading\" data-id=\"ff96e8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vous avez de la difficult\u00e9 \u00e0 recevoir un code de v\u00e9rification?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c2b4a9 elementor-widget elementor-widget-text-editor\" data-id=\"9c2b4a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Si vous ne recevez pas votre code de v\u00e9rification, assurez-vous d\u2019abord que vous utilisez la bonne adresse courriel associ\u00e9e \u00e0 votre compte Universe Thermostat et qu\u2019il n\u2019y a aucune erreur de saisie.<\/span><\/p><p><span style=\"font-weight: 400;\">Si vous ne recevez toujours pas de code de v\u00e9rification, veuillez communiquer avec nous.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-269ca8b e-con-full e-flex e-con e-child\" data-id=\"269ca8b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f5c9efc elementor-widget elementor-widget-heading\" data-id=\"f5c9efc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">R\u00e9soudre un autre probl\u00e8me<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f4da237 elementor-widget elementor-widget-text-editor\" data-id=\"f4da237\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"noSpacingAbove spacingBelow\" data-text-type=\"withSpacing\"><a href=\"https:\/\/uniluxhvac.com\/fr\/product_content\/probleme-de-reception-de-votre-e-mail-dinscription\/\">Probl\u00e8me de r\u00e9ception de votre e-mail d\u2019inscription\n<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"featured_media":0,"template":"","product_name":[109],"content_group":[54],"class_list":["post-11393","product_content","type-product_content","status-publish","hentry","product_name-thermostat-universe","content_group-issue"],"acf":[],"_links":{"self":[{"href":"https:\/\/uniluxhvac.com\/fr\/wp-json\/wp\/v2\/product_content\/11393","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/uniluxhvac.com\/fr\/wp-json\/wp\/v2\/product_content"}],"about":[{"href":"https:\/\/uniluxhvac.com\/fr\/wp-json\/wp\/v2\/types\/product_content"}],"version-history":[{"count":8,"href":"https:\/\/uniluxhvac.com\/fr\/wp-json\/wp\/v2\/product_content\/11393\/revisions"}],"predecessor-version":[{"id":11662,"href":"https:\/\/uniluxhvac.com\/fr\/wp-json\/wp\/v2\/product_content\/11393\/revisions\/11662"}],"wp:attachment":[{"href":"https:\/\/uniluxhvac.com\/fr\/wp-json\/wp\/v2\/media?parent=11393"}],"wp:term":[{"taxonomy":"product_name","embeddable":true,"href":"https:\/\/uniluxhvac.com\/fr\/wp-json\/wp\/v2\/product_name?post=11393"},{"taxonomy":"content_group","embeddable":true,"href":"https:\/\/uniluxhvac.com\/fr\/wp-json\/wp\/v2\/content_group?post=11393"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}